Insurance

Nov 12 2016

Standard insurance #cincinnati #insurance

#standard insurance
#

252-446-6156 | 1-800-550-0264

Don’t Worry. We’re Ready.

Customer Service Other Valuable Services We Provide

In addition to competitive prices and proper coverage, Standard Insurance’s #1 goal is to satisfy our customers with outstanding customer service.

A Human Being Answers The Phone

When you call our office, you are greeted by our friendly receptionist, not a recording. Each staff member also has their own direct line as well. Automated Customer Files We have the industry’s most sophisticated, state-of-the-art insurance agency computer system. Complete client details, current and readily available.

Our tracking system is designed to serve you better during a loss. We follow up with a phone call after you report a claim to our office to make sure the company adjuster has contacted you and is handling your claim in a timely manner. When each and every claim is settled, we send a claim survey. We are here when you need us most and we want to know how you would rate our service.

Website

We have a current, and technologically up-to-date, interactive agency site. File a claim, request certificates of insurance on-line 24/7.

Review Meetings

Every six months we have Claim Review Meetings, Audit Review Meetings and Coverage Reviews specifically designed to meet your ever changing needs.

It’s our job to think ahead, to plan for possible scenarios that perhaps our customers have not yet considered. People are busier than ever and wearing lots of hats, both professionally and personally. Most don’t have time to research their insurance options. And often, once a decision has been made, the policy is never reviewed until an accident occurs, and then it could be too late.

That’s our job, that’s what we do. We are an independent agency, so we are not locked into a cookie cutter policy for our clients. We represent a variety of insurance companies, and once we get to know you and your unique situation, we can recommend a policy with the best coverage and rates possible. Your policy will be reviewed frequently, so as your business grows, as your life circumstances change, so can your policy.

And you know the best part? We think you will be hard pressed to find a more professional, courteous or knowledgable staff in any business anywhere. Real people answer the phone at Standard, and if you call the President after hours, you can actually reach him! We’re not just out to win your business — our goal is to earn your trust. We’ll take care of you, so don’t worry. We’re ready.

Certificate of Insurance

We will issue routine certificates of insurance the same day we receive the request. Certificates that require special wording may take additional time.

Submit a Claim

    All clients have access to our companies 24-hour claim reporting service. Claims may also be reported 24/7 on-line at the link above.

(ie. Claims not involving one of our insurance companies. Claims against other insurance companies involving the type of insurance we are providing.)

    All claims will be reported the same day received and we will utilize our in-house draft authority when possible.

Pay Online ( Only for accounts held by Standard Insurance in North Carolina) In order to make paying your bill with Standard Insurance, in North Carolina. more convenient, we now offer the option of paying your bill with a credit card on-line.

Other Value Added Services

    Business Interruption: Determining the Proper Coverage Limit
    Company / Employee Handbook
    Camera Kits in Conjunction w/ Fleet Safety Program
    Confined Space Entry Program
    Custom Tailored Employer / Employee Driven Contracts
    Disaster / Catastrophe Plan: Assistance in Developing
    Drug Free Workplace Program
    Hearing Conservation Program
    Formal Workplace Safety Program
    Formal Summary and To Do list of Notes from Client Meetings
    Fleet Safety Programs
    Making Sense of the Insurance Carrier Audit Process.
    OSHA Record Keeping Program
    Tool Box Safety Manual
    Workers Comp Fraud Prevention Program
    And much, much more!

Written by CREDIT


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