#21st auto insurance
About 21st Century Insurance
About 21st Century
Since 1958, 21st Century Insurance has been dedicated to providing customers superior coverage and service, while helping them save money on auto insurance. 21st Century Insurance is part of the Farmers Insurance Group of Companies®, a leading U.S. insurer of automobiles, homes and small businesses and also provides a wide range of other insurance and financial services products. Farmers Insurance serves more than 10 million households with more than 20 million individual policies across all 50 states.
Customer Service and Claim Handling
Whether you service your policy on 21st.com, our mobile website, our 21st Century iPhone app or by speaking with one of our insurance professionals, you can expect excellent coverage, service and commitment to your satisfaction.
21st Century Insurance claims are serviced by HelpPoint Claim Services by Farmers. As part of the Farmers family of companies, HelpPoint’s knowledgeable claims professionals are available to 21st Century Insurance customers 24 hours a day, 7 days a week and provide outstanding claim service. In the event of a catastrophe, our trained and specialized Catastrophe Teams are ready to provide-on-the-scene service. We’re ready for all of your auto claims needs so you receive assistance when it’s needed.
To help you get your car back on the road we offer the Farmers Circle of Dependability Program. This program consists of a trusted network of more than 2,200 repair facilities nationwide that provides customers fast service and high quality repair work that is guaranteed as long as you own your car. Of course, you can always use any repair shop. The choice is yours.
21st Century is part of the Farmers Insurance Group of Companies® which was founded in 1928 and headquartered in Los Angeles. Farmers is one of the largest and most respected insurance brands in the United States. Farmers’ reputation for reliability has made it one of America’s largest insurers of vehicles and homes, as well as a respected provider of financial services, business insurance, life insurance and specialty coverages. Farmers Insurance serves more than 10 million households with more than 20 million individual policies across all 50 states. Farmers holds “A” ratings from insurance rating companies A.M. Best and Standard and Poor’s and an “A3” rating from Moody’s.
Work Environment and Awards
21st Century Insurance has nearly 2,000 employees focused on delivering excellent service to our customers. With a positive and rewarding work environment, 21st Century Insurance is a great place to start or further your career. This great environment results in award-winning service: we have been awarded the Market Tools Consumer Sat TM Achievement in Customer Excellence (ACE) award five times. To see what some of our customers are saying, join the conversations on Facebook andTwitter or read some of our ratings and reviews.